Refund and cancellation policy
Last updated October 14, 2026
This is a starting draft written for Vasatya's actual service. Have a lawyer in India review it before launch, particularly the sections on refunds, liability and governing law.
Cancelling
You can cancel any paid plan at any time from Plan & usage in your account. Cancellation stops future renewals. Your plan stays active until the end of the period you've already paid for, then moves to the Free plan.
Pro and Team plans
Pro and Team are monthly subscriptions. If you're charged for a renewal you didn't intend and haven't used any tailored applications since, email us within 7 days and we'll refund that renewal in full.
Vasatya Assist
- Before work starts: if you cancel before your team submits your first application, we refund your payment in full.
- Monthly term: once applications have started, the current month isn't refundable. Cancel any time to stop the next renewal.
- 3-month and 6-month terms: if you cancel during the first 30 days, we refund the unused months beyond the first, at the monthly price. After 30 days, the term isn't refundable, but you can pause applications at any time.
- If we fall short: if your team doesn't submit applications on working days because of a problem on our side (not a lack of suitable new jobs, your pausing, or a missing authorization), tell us and we'll extend your plan or refund the affected days.
Got a job?
Congratulations. Pause or cancel from your dashboard. On 3- or 6-month Assist terms, email us within 7 days of accepting an offer and we'll refund any whole unused months beyond the current one.
How refunds are paid
Refunds go back to the original card through Razorpay, in US dollars, usually within 5–10 working days. Your bank's exchange rate and fees may change the amount you see.
Requesting a refund
Email vasatya.ai@gmail.com from your account email with your plan and the reason. We reply within 2 working days.